We carry out value added holistic implementations in the fields of culture, strategy, leadership and performance for tourism, hospitality and travel industry.
We produce customized solutions that guide change, effectively manage risks to support innovation and provide the satisfaction of all stakeholders with strategic road maps.
We carry out implementations for creating a shared culture by effectively managing cultural change processes and internalizing of corporate culture and values by all employees within the framework of company strategies and priorities. We create a common corporate language among all executives and employees, we provide spreading of corporate culture and values to whole organization and alignment.
We design specific implementations with the most up-to-date content,in line with Tourism and Travel industry dynamics, with our Piano© Storytelling in Business Model. We follow up the effects and results of the implementations by creating inspirational stories in line with company strategies and objectives. We contribute to the development of storytelling skills.
We implement effective brand stories that enrich the customer experience by following the latest consumer trends. We provide differentiation of customer experience by developing customer-focused strategy and solutions that trigger the success of the brand and the company. We contribute to sustainability by measuring the impact of real brand stories and their results.
We carry out implementations for the companies in the industry to progress with the right strategic foresights, to perform multidimensional analyzes from a holistic perspective, to see the unseen and evaluate their risks in this context. Considering the corporate culture and priorities, we create effective scenario plans in line with rapidly changing customer choices and expectations in order to help companies to achieve sustainable customer satisfaction and get profitability. We create results-oriented practices with strategic roadmaps.
Based on the dynamics of the industry, we define potential risks in the framework of company strategies and priorities with multidimensional evaluations and correct foresights. By providing the integration of new dynamics and understandings with the company culture in risk management, we create risk management culture throughout the company.
We carry out implementations for reflecting effective leadership approaches to corporate performance, creating a shared leadership culture and making it widespread throughout the organization.
In cases where uncertainty and risk are high, we carry out implementations to increase the effectiveness with inclusive and collaborative leadership practices, to determine the actions that will contribute to the management of unforeseen situations, and to provide sustainability by creating an inclusive culture.
We prepare and implement individual competency development plans by multidimensionally analyzing current competency levels within the company with effective measurement tools. We make important contributions to the development of new competency sets that the industry needs. With VENTO© Competency Management Model, we create systematics that will provide the sustainability of competency development.
We support individual competency development through communication, accountability, priority management, feedback culture, leadership, strategy, culture and common values, problem solving, project management, strong expression and influence training programs.
Competency analysis studies were carried out with the participation of company executives for airport service provider aiming to provide high standards of service to manage competencies effectively and provide competency development. Individual competency development plans were prepared by determining strong and developing areas for each executive. One-to-one feedback were shared.
In addition, communication programs were carried out to increase the effectiveness in the communication and feedback processes and to create a common language.
Practices: Preparation, applied development programs, competency analysis, one-to-one feedback.
Duration: 2 months
“People Philosophy” practices were carried out for 4 hotels in different regions of leading tourism group company in its industry, serving at international standards. In this context, Effectiveness in Guest Relationship Management programs and conferences were implemented. Creating and expanding shared leadership culture were aimed.
The practices were conducted to provide internalization of corporate values by all employees and reflect to whole structure.
Totally, 602 executives and employees participated to the programs. It was contributed to assignment of each employee as a “cultural ambassador”, increase in guest satisfaction and sustainability.
Practices: Analysis, workshops, applied development programs, conferences, follow up and development.
A workshop was carried out for human resources team of company that continues its operations in Turkey with its 260 restaurants and 6000 employees.
It was aimed to create common language among human resources team and provide holistic perspective and integration. During the workshop, it was developed strategic approaches and solutions considering effective foresights in line with human resources trends and up-to-date subjects. Also, new trends and examples were shared with participants to enrich their perspectives.
Practices: Preparation, workshop.
We have created our training programs based on the rapid changes and requirements in the business world. We have designed “ambitious contents” in the fields of Culture, Strategy, Leadership and Performance.
You will go on an efficient and enjoyable learning journey with us.
We have developed “RACA© Performance Management System” software program based on the needs of the leading companies of our country that we work with. We have integrated our consultancy knowledge and experience and created a multidimensionally measurement platform.
RACA© Performance Management System is a new superpower of our From Strategy to Performance© model.read more